Case studies
Outcomes, not activity reports.
A sample of brands we've supported across DTC, retail, marketplaces and the public sector. Full client references available on request.
Outdoor & 4WD accessories
Rhino-Rack
Multi market ecommerce growth
Long running engagement supporting Rhino-Rack's global ecommerce program across paid media, on site optimisation and marketplace channels. Worked alongside the in house team to lift conversion and strengthen direct revenue across AU and US markets.
Global
Multi market support
AU + US
Primary channels
DTC + Retail
Funnel coverage
Photography accessories
Urth
Scaled DTC across multiple regions
Supported Urth's global DTC engine across paid media, lifecycle email and conversion optimisation, helping the brand reach photographers and creators across AU, US, UK and EU markets with consistent storytelling and profitable acquisition.
4 regions
Active markets
DTC
Channel focus
Klaviyo
Retention stack
Health & personal care
Mask Co.
End to end ecommerce build
From Shopify build to paid media launch and ongoing optimisation. Set up the brand's core acquisition channels, tracking infrastructure and email program, providing the operational foundation for category led growth.
Shopify
Storefront
Meta + Google
Paid channels
End to end
Engagement scope
Functional chocolate
Loco Love
Brand led DTC scale alongside retail
Worked with Loco Love on direct to consumer growth while the brand expanded its retail footprint. Focused on paid acquisition, lifecycle email and on site optimisation that respected the brand's premium, mission led positioning.
DTC + Retail
Dual channel
Premium
Brand tier
Klaviyo
Owned channels
Government digital programs
NSW State Government
Supported public sector digital initiatives
Engaged on NSW State Government digital programs, bringing private sector ecommerce and conversion discipline to public facing programs with strict accessibility, governance and compliance requirements.
Gov
Sector
WCAG 2.1
Accessibility standard
Long term
Engagement type
Beauty & skincare
DTC Skincare Brand
3.2x revenue in 9 months
Rebuilt the Meta creative engine and Klaviyo lifecycle from scratch. Moved the brand from a $80k a month plateau to a steady $260k a month with healthier contribution margin and a doubled repeat rate.
3.2x
Revenue growth
$80k to $260k
Monthly revenue
+18pts
Contribution margin
Health supplements
Supplements Co. (anonymised)
ACoS 42% to 18%
Full Amazon restructure across 60 SKUs, listings, A+ content, Brand Store, and the three tier PPC system (Discovery, Performance, Defence). Organic rank lifted on every hero search term inside 90 days.
60 SKUs
Catalogue scope
-57%
ACoS reduction
+44%
Organic rank lift
B2B SaaS
B2B Marketplace (anonymised)
55 hours a week reclaimed
Built a suite of AI agents for vendor onboarding QA, listing moderation and weekly executive reporting. The ops team reclaimed over a full FTE week of capacity and reinvested it into supplier expansion.
55 hrs/wk
Reclaimed capacity
5 agents
Production workflows
n8n + GPT-5
Stack
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We'll share relevant references, DTC, marketplace, public sector or AI automation, for your specific situation.
