Questions, answered straight.

Cart Ignite is an AI native digital marketing agency based in the Northern Rivers, NSW, Australia. We run seven growth pillars under one roof, paid ads, SEO and AI search (AIO), Shopify development, Amazon and marketplaces, Klaviyo email and SMS, conversion rate optimisation, and custom AI systems, for ecommerce, DTC, B2B and public sector brands across Australia, the US, the UK and Europe.

A normal agency sells hours and adds AI to its reporting. An AI native agency ships the automation layer as a deliverable. Every Cart Ignite engagement includes custom agents and retrieval pipelines built on your own data that draft, monitor and report in the background, with a senior human approving anything customer facing. Clients typically reclaim 40 to 70 percent of the time spent on repeatable operations.

Engagements start with a two week paid discovery, then move to a monthly retainer scoped to the pillars you need. Most ecommerce and DTC retainers land between AUD $5,000 and $20,000 per month depending on channel count, catalogue size and how much AI system build is in scope. You get an exact number in writing after the intro call, and there are no long lock in contracts.

Yes. We are based in the Northern Rivers of NSW and actively run accounts across Australia, the United States, the United Kingdom and Europe. Most communication is async through a shared Linear or Notion workspace, with a weekly live call scheduled in your timezone.

You get the written growth plan inside the first two weeks. Paid media and lifecycle email changes usually show measurable movement within 30 to 60 days. SEO, AI search visibility and CRO compound over 3 to 6 months. AI automation delivers the fastest hard saving, most first agents are in production within 2 to 4 weeks.

Senior operators, not junior account managers. Cart Ignite is deliberately a small team with a senior bench and no middle layer. Rafat Afrad, the founder, reads every inbound enquiry personally and stays involved in strategy on every account.